Suspending or cancelling your cover?

There’s a lot going on in the world right now and if you're experiencing financial hardship, Frank is here to support you.

Reassessing your membership?

You never know how we might be able to help out.

Speak to one of our helpful team members about your situation before you cancel your cover. They can guide you through the things to consider, ensure you have the right level of affordable cover and answer any questions.

Call us on 1300 437 265.

Things to consider

Before you cancel your health cover altogether here’s some things that could be helpful.


A cover review can give you the confidence you’re on the right plan.


You may be able to suspend your cover due to financial hardship or overseas travel


If you joined in the last 30 days and haven’t claimed you may be entitled to a full refund

Affordable popular covers

Private Hospital (Bronze)

Basic level private hospital cover with some exclusions and restrictions to keep costs down
$ 22.45
per week
  • Emergency Ambulance Cover
  • Bone, joint and muscle
  • Digestive system

* The price shown is per week and applies to a Single, aged 30, living in VIC. It excludes LHC loading and includes a Base Tier Government Rebate

If you're looking to change your level of cover, you can do this by logging into your member area.

Frequently asked Questions