Frank are always committed to supporting the health and wellbeing of our members.

COVID-19 related hospitalisation cover 

COVID-19 related hospitalisation cover was a temporary support measure introduced during the pandemic. This coverage has previously been extended throughout 2020, 2021 and 2022 but is now expired as of 30 April 2023. Please see the FAQ's below for further details.

Telehealth benefits

Telehealth benefits for some extras services that were introduced as part of our COVID-19 support package (in line with the level of cover you hold) are now permanent. Learn more about telehealth and what services are eligible.

Frequently asked questions

COVID-19 and your health cover

Getting in touch with Frank

You can log in to member area to view your cover, make extras claims and access a range of other services. If there’s anything you need help with, get in touch.