Yes. You may be able to suspend your cover due to financial hardship if you've had an active Frank health insurance policy for at least six months. During a suspension period, you won't need to pay your premium, but you also won't be able to claim on services rendered or occurred during this time.
Additional suspension measures we have put in place for members who may be experiencing financial hardship as a result of the COVID-19 pandemic include:
- Suspension for up to 12 months
- Waiving the minimum suspension period so you can reactivate at any time you need.
Find out more or talk to one of our customer service representatives about your situation. They can guide you through the things to consider and help to ensure you have the right level of affordable cover, as well as answer any questions you may have.