What is an excess?

An excess is the amount you pay when you are admitted into hospital as a private patient. Excess fees allow us to keep membership costs low. The most you’ll pay for your excess on Frank hospital covers is $750 per person per year (up to a max of $1,500 for a family).

An excess helps keep your costs down

Having an excess on hospital cover helps keep your premiums down the rest of the time. You only have to pay an excess once a year per person, so if you're admitted to hospital as a private patient multiple times in a calendar year, even for different reasons, you’ll only have to front up your hospital excess amount once.

How do I pay the excess?

When you’re admitted to a hospital as a private patient, you’ll have to pay the excess directly to the hospital. We then pay the rest of your hospital expenses at the rate dictated by your cover.

How much will I have to pay?

All open Frank hospital covers have a per calendar year excess of: 

  • Singles: $750
  • Couples / families: $750 per person up to a maximum of $1,500 per policy.