Frank member area
Submit claims online, check your extras balance, update your details or download your tax statement.
Frank is helping members affected by COVID-19 - apply for financial assistance here.
Looking for your Tax Statement? It will be ready to download from the member area from approximately 20 July 2020. Frank also sends your tax information to the ATO, so your information should be pre-filled when you complete your tax return. Find out more.
Make a payment
Online payments with your VISA or MasterCard
Finding a Provider
Not sure which doctor or healthcare specialist you should see? Read our straightforward guide to finding a provider.
Exercise Class Approval Form
If your keeping up with your health, we assume you've been participating in Exercise Classes. Check out the below form for Exercise Class Approvals.