As a not-for-profit health fund that delivers affordable health cover and great customer service, Frank is not like other insurers.

And they’re being recognised for it!

Frank is over the moon to be on the receiving end of recognition at the Finder Health Insurance Awards for the second year in a row – this time, for its entry-level Frank Accident Boost Hospital (Basic) policy.

Named ‘highly commended’ in the competitive Basic Hospital Health Insurance category, Frank is recognised for its providing customers with reliable health insurance, flexible cover and solid customer service.

Judges say the Frank Accident Boost Hospital (Basic) policy delivers great cover specifically for accidents, offering real value when you need it most.

The annual Finder Awards celebrate excellence in health insurance, recognising outstanding products and providers that deliver exceptional value to consumers.

Based on proprietary Finder Score methodology, Finder’s data scientists compared products from over 40 providers to unearth and award market-leading products, including policies from Frank.

What makes Frank different?

While there are a fair few not-for-profit health insurers in Australia, they’re not all built like Frank.

For starters, Frank is an online health insurer with a team based in Victoria . This means its overheads are low and the money it makes, it puts back towards providing better service.

It’s also simple and straightforward, which is something we appreciate at Finder. Healthcare can be confusing and stressful, but Frank makes health insurance easier to understand, with a simple app and helpful customer service team.

The Finder Awards aim to help everyday Australians take the guesswork out of finding the most suitable products for them – especially important when the cost of living is so high. Check out all the winners and highly commended awards here.

About the author
A highly respected personal finance expert, Sarah Megginson has over 20 years of experience in personal finance, property and investment journalism. Sarah holds a Bachelor’s degree in Communications and a Tier 1 Generic Knowledge certification (RG 146), which complies with the Australian Securities and Investments Commission’s (ASIC) standards for finance professionals.

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