Freedom Saver Flexi Bundle (Basic+)

from
$ 26.15*
per
week
*Based on a single aged under 31 in VIC with no LHC and an annual income $93,000 or less Get a quote

Get extras cover and save 15% - 40%* off dental treatments with smile.com.au

*Savings may vary between dentists. It is recommended that members obtain a quote prior to treatment.

The Freedom Saver Flexi-Bundle (Basic+) is a great option for healthy singles and couples looking for hospital and extras. Private hospital cover for some essentials with exclusions on a range of services to keep your costs down.

Flexible extras to claim across a range of services, a separate limit for Optical and a Freedom Limit that increases every full calendar year up to 4 years. So the longer you’re with us, the more you can claim.

Freedom limit, flex it your way.

Because sometimes your needs might change a little, you have a $700 freedom limit to claim on your 11 included extras services.

Plus an additional Optical limit. You can claim 100% back on optical up to your $150 annual limit

And the longer you're with us, the more you can claim.

Get an extra $100 to claim on your freedom limit (excludes optical) each full calendar year, with a maximum of $400 after 4 years of continual cover. Your loyalty benefit will be available on 1 January after you’ve completed one full membership year.

^ Loyalty benefit is available on 1 January after completing one full membership year. For example; Alex joins frank on 1 July 2021, she completes her first membership year on 1 July 2022. That means her limit will start increasing each year starting on 1 January 2023.

What hospital services are covered?

Freedom Saver Flexi-Bundle (Basic+) provides benefits as a private patient in a private or public hospital for all hospital admissions unless they are listed as an exclusion or restriction for the cover.

  • Accidents
  • Emergency Ambulance
  • Accidents

    Excess  

    $750

    Waiting Period  

    0 days


    Covers accidental injuries sustained after joining Frank. For an accident to be covered, treatment must be sought through a Doctor or an Emergency Department within 48 hours of sustaining the injury and the hospital admission must occur within 90 days. The Doctor’s letter / hospital report must be supplied to Frank.

    Please note restrictions and exclusions on your cover still apply.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Emergency Ambulance

    Waiting Period  

    0 days


    Covers emergency ambulance services by a recognised provider Australia wide. Does not include cover for non emergency ambulance transport i.e. from a hospital to your home or ambulance transfers between hospitals. Publicly funded ambulance services and State Government transport schemes are excluded (eg. TAS/ACT/NSW/QLD). Find out more about emergency ambulance services.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Dental surgery
  • Tonsils, adenoids and grommets
  • Dental surgery

    Excess  

    $750

    Waiting Period  

    2 months

    12 months for pre-existing conditions  


    Hospital treatment for surgery to the teeth and gums.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Tonsils, adenoids and grommets

    Excess  

    $750

    Waiting Period  

    2 months

    12 months for pre-existing conditions  


    Hospital treatment of the tonsils, adenoids and insertion or removal of grommets.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Gynaecology
  • Hernia and appendix
  • Gynaecology

    Excess  

    $750

    Waiting Period  

    2 months

    12 months for pre-existing conditions  


    Hospital treatment for the investigation and treatment of the female reproductive system.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Hernia and appendix

    Excess  

    $750

    Waiting Period  

    2 months

    12 months for pre-existing conditions  


    Hospital treatment for the investigation and treatment of a hernia or appendicitis.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Miscarriage and termination of pregnancy
  • Joint reconstructions
  • Miscarriage and termination of pregnancy

    Excess  

    $750

    Waiting Period  

    2 months

    12 months for pre-existing conditions  


    Hospital treatment for the investigation and treatment of a miscarriage or for termination of pregnancy.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Joint reconstructions

    Excess  

    $750

    Waiting Period  

    2 months

    12 months for pre-existing conditions  


    Hospital treatment for surgery for joint reconstructions.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

What’s covered in a public hospital only?

Freedom Saver Flexi-Bundle (Basic+) provides benefits as a private patient in a private or public hospital for all hospital admissions unless they are listed as an exclusion or restriction for the cover.

  • Hospital psychiatric services
  • Rehabilitation
  • Hospital psychiatric services

    Excess  

    $750

    Waiting Period  

    2 months


    Hospital treatment for the treatment and care of patients with psychiatric, mental, addiction or behavioural disorders.

    Staying in a single room in a public hospital or treatment in a private hospital will result in significant out of pocket expenses.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Rehabilitation

    Excess  

    $750

    Waiting Period  

    2 months


    Hospital treatment for physical rehabilitation for a patient related to surgery or illness.

    Staying in a single room in a public hospital or treatment in a private hospital will result in significant out of pocket expenses.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Palliative care
  • Palliative care

    Excess  

    $750

    Waiting Period  

    2 months


    Hospital treatment for care where the intent is primarily providing quality of life for a patient with a terminal illness, including treatment to alleviate and manage pain.

    Staying in a single room in a public hospital or treatment in a private hospital will result in significant out of pocket expenses.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

What hospital services are excluded?

Taking out the Freedom Saver Flexi-Bundle (Basic+) cover won’t give you benefits as a private patient in a public hospital or private hospital for the following services.

  •  Blood
  •  Bone, joint and muscle
  • Blood

    Hospital treatment for the investigation and treatment of blood and blood-related conditions.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Blood.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Bone, joint and muscle

    Hospital treatment for the investigation and treatment of diseases, disorders and injuries of the musculoskeletal system.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards bone, joint and muscle.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Brain and nervous system
  •  Breast surgery (medically necessary)
  • Brain and nervous system

    Hospital treatment for the investigation and treatment of the brain, brain-related conditions, spinal cord and peripheral nervous system.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards brain and nervous system.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Breast surgery (medically necessary)

    Hospital treatment for the investigation and treatment of the brain, brain-related conditions, spinal cord and peripheral nervous system.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Breast surgery (medically necessary).

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Kidney and bladder
  •  Chemotherapy, radiotherapy and immunotherapy for cancer
  • Kidney and bladder

    Hospital treatment for the investigation and treatment of the kidney, adrenal gland and bladder.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Kidney and bladder.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Chemotherapy, radiotherapy and immunotherapy for cancer

    Hospital treatment for chemotherapy, radiotherapy and immunotherapy for the treatment of cancer or benign tumours.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Chemotherapy, radiotherapy and immunotherapy for cancer.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Diabetes management (excluding insulin pumps)
  •  Digestive system
  • Diabetes management (excluding insulin pumps)

    Hospital treatment for the investigation and management of diabetes.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Diabetes management (excluding insulin pumps).

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Digestive system

    Hospital treatment for the investigation and treatment of the digestive system, including the oesophagus, stomach, gall bladder, pancreas, spleen, liver and bowel.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Digestive system.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Ear, nose and throat
  •  Eye (not cataracts)
  • Ear, nose and throat

    Hospital treatment for the investigation and treatment of the ear, nose, throat, middle ear, thyroid, parathyroid, larynx, lymph nodes and related areas of the head and neck.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Ear, nose and throat.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Eye (not cataracts)

    Hospital treatment for the investigation and treatment of the eyes and content of the eye sockets.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Eye (not cataracts).

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Gastrointestinal endoscopy
  •  Heart and vascular system
  • Gastrointestinal endoscopy

    Hospital treatment for the diagnosis, investigation and treatment of the internal parts of the gastrointestinal system using an endoscope.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Gastrointestinal endoscopy.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Heart and vascular system

    Hospital treatment for the investigation and treatment of the heart, heart-related conditions and vascular system.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Heart and vascular system.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Skin
  •  Implantation of hearing devices
  • Skin

    Hospital treatment for the investigation and treatment of skin, skin-related conditions and nails.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Skin.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Implantation of hearing devices

    Hospital treatment to correct hearing loss, including implantation of a prosthetic hearing device.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Implantation of hearing devices.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Lung and chest
  •  Male reproductive system
  • Lung and chest

    Hospital treatment for the investigation and treatment of the lungs, lung-related conditions, mediastinum and chest.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Lung and chest.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Male reproductive system

    Hospital treatment for the investigation and treatment of the male reproductive system including the prostate.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Male reproductive system.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Pain management
  •  Plastic and reconstructive surgery (medically necessary)
  • Pain management

    Hospital treatment for pain management that does not require the insertion or surgical management of a device.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Pain management.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Plastic and reconstructive surgery (medically necessary)

    Hospital treatment which is medically necessary for the investigation and treatment of any physical deformity.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Plastic and reconstructive surgery (medically necessary).

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Podiatric surgery (provided by an accredited podiatric surgeon)
  •  Back, neck and spine
  • Podiatric surgery (provided by an accredited podiatric surgeon)

    Hospital treatment for the investigation and treatment of conditions affecting the foot and/or ankle, provided by a registered podiatric surgeon.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Podiatric surgery (provided by an accredited podiatric surgeon).

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Back, neck and spine

    Hospital treatment for the investigation and treatment of the back, neck and spinal column, including spinal fusion.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Back, neck and spine.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Pregnancy and birth
  •  Assisted reproductive services
  • Pregnancy and birth

    Hospital treatment for investigation and treatment of conditions associated with pregnancy and child birth.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Pregnancy and birth.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Assisted reproductive services

    Hospital treatment for fertility treatments or procedures.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Assisted reproductive services.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Weight loss surgery
  •  Joint replacement
  • Weight loss surgery

    Hospital treatment for surgery that is designed to reduce a person’s weight, remove excess skin due to weight loss and reversal of a bariatric procedure.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards weight loss surgery.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Joint replacement

    Hospital treatment for surgery for joint replacements, including revisions, resurfacing, partial replacements and removal of prostheses.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Joint replacement.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Dialysis for chronic kidney failure
  •  Insulin pumps
  • Dialysis for chronic kidney failure

    Hospital treatment for dialysis treatment for chronic kidney failure.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Dialysis for chronic kidney failure.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Insulin pumps

    Hospital treatment for the provision and replacement of insulin pumps for treatment of diabetes.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Insulin pumps.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Cataracts
  •  Pain management with device
  • Cataracts

    Hospital treatment for surgery to remove a cataract and replace with an artificial lens.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Cataracts.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Pain management with device

    Hospital treatment for the implantation, replacement or other surgical management of a device required for the treatment of pain.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Pain management with device.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  •  Sleep studies
  • Sleep studies

    Hospital treatment for the investigation of sleep patterns and anomalies.

    Freedom Saver Flexi-Bundle (Basic+) cover will not pay benefits towards Sleep studies.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

What extras services are covered?

Sometimes your needs might change a little. $700 shared limit to use across 11 included services. Plus $150 to spend and 100% back on Optical.

  • General & Preventative Dental
  • Optical
  • General & Preventative Dental

    Waiting Period  

    2 months


    Includes dental treatments like check-ups, cleaning and fluoride treatments, x-rays, fillings and basic extractions.


    Annual limit  

    Dental rules apply. View Frank's Dental treatment rules here.

     General & Preventative Dental shares an annual limit with Endodontic, Physiotheraphy, Group Physiotherapy, Chiropractic, Osteopathy, Acupuncture, Exercise Physiology, Remedial Massage, Dietetics and Chinese Medicine services.

    $700 per person

  • Optical

    Waiting Period  

    6 months


    Includes prescription glasses, prescription sunglasses and prescription contact lenses.

    Does not include non-prescription sunglasses, repairs or frames purchased without prescription lenses or ophthalmology appointments.


    Annual limit  

    $150 per person

    Benefit:
    100% back up to annual limit

  • Endodontic Endodontic
  • Physiotherapy
  • Chiropractic
  • Osteopathy
  • Acupuncture
  • Exercise Physiology
  • Remedial Massage
  • Dietetics
  • Chinese Medicine Chinese Medicine

What is the loyalty benefit?

The longer you’re with us, the more you can claim. Get an extra $100 to spend on your freedom limit (excludes Optical) each full calendar year, with a maximum of $400 after 4 years of continual cover. That means your loyalty benefit will be available on 1 January after you’ve completed one full membership year.

Can I get more information?

Frank has a lot more information about the specifics of cover. Find out more about hospital fees, doctor’s fees, gap and all the nitty gritty here.

Yes. If you are admitted to hospital you will have to pay an excess. The most you will have to pay in excess per year is:

  • Single $750 per year
  • Couple $1500 per policy per year (if more than one person is hospitalised).

Under Frank’s Freedom Saver Flexi-Bundle (Basic+), you'll be covered for a private room in a participating private hospital for services included within your cover.

For public hospitals, Frank will pay minimum benefits for a shared room only for the services included under your cover.

Always get written financial consent for any hospital admission.

With Freedom Saver Flexi-Bundle (Basic+), regardless of your provider, you get the same amount back per visit, up to your annual limits. Freedom Saver Flexi-Bundle (Basic+) also offers 100% back on optical, up to annual limits. See your fact sheet below for a list of benefits per service.

Check the Freedom Saver Flexi-Bundle (Basic+) fact sheet for annual limit details on Extras services included as part of this cover.

Yes. Frank believes in freedom of choice, so we pay the same benefits to any registered provider. This means you can use your regular dentist, optometrist or physio and still claim.

Yes, on most services you will have to serve a waiting period if you’re new to health insurance. With Frank (and most health insurers) you have to wait a specific amount of time between signing up and making your first claim.

The Freedom Saver Flexi-Bundle (Basic+) has the following waiting periods:

  • 0 days for hospital treatment as a result of an accident (accident must occur after joining) or for emergency ambulance transport
  • 2 months for psychiatric, rehabilitation, palliative care and hospital treatments that are not pre-existing conditions
  • 2 months for included extras (excluding Optical and Endodontics)
  • 6 months for included Optical services
  • 12 months for Endodontics extras services or any hospital treatment for a pre-existing condition

Find out more about waiting periods here.

The good news is that waiting periods may not apply if you’re coming to Frank from another fund. Find out more about switching to Frank here.

Yes there are. This might make us sound mean but if you have a read, you'll see they're fair. If you’re interested, check out the list of things Frank won’t pay on here.

Important

Refer to the Freedom Saver Flexi-Bundle (Basic+) fact sheet for full product information including excesses, waiting periods and benefit limitation periods.

Information relating to this cover should be read and retained.

Freedom Saver Flexi Bundle (Basic+)

from
$ 26.15*
per
week
*Based on a single aged under 31 in VIC with no LHC and an annual income $93,000 or less Get a quote