Make life easier with Frank
Easy as with our app & digital card
We're all about making life easier for our members at Frank. That's why we have introduced digital member cards, making claiming fast, easy and contactless.
Up to 10 weeks free plus skip 2 month waits on extras if you join on combined cover. Get 6 weeks free after 60 days, and a further 4 weeks free after 12 months if you maintain combined cover.
*For new members joining on combined hospital and extras cover, paying by direct debit. Must not have been a Frank member in the last 12 months. Must pay first two month’s premiums to receive initial 6 weeks free. Other waits (including hospital waits), annual limits and sub limits apply. View full terms & conditions.
Make it easy with Frank
Easy. Claim with a tap of your mobile.
Contactless. You won’t need to hand over your card.
Always with you. If you've got your mobile on you, you can access your Frank digital member card anywhere, anytime.
Private and secure. Your details are encrypted, and your mobile won’t track when you add or use the pass.
Why Frank?
- We make health insurance ridiculously easy. No confusing insurance jargon. Just the good stuff, laid out nice and easy.
- Easy claiming. You can claim online through our easy-to-use app
- Great service. Our locally based team is available via phone or webchat to answer any questions
- Keeping it real since 2009. We’ve been doing things differently since day one—no frills, just honest, straightforward health insurance.
- Not-for-profit at heart. We’re all about putting members first, not profit.
Freedom limit, flex it your way
Because sometimes your needs might change a little, you have a $500 freedom limit to claim on your 7 included extras services.
And the longer you're with us, the more you can claim.
Get an extra $50 to claim on your freedom limit each full calendar year, with a maximum of $200 after 4 years of continual cover.
Freedom limit, flex it your way
Because sometimes your needs might change a little, you have a $700 freedom limit to claim on your 11 included extras services.
Plus an additional Optical limit. You can claim 100% back on optical up to your $150 annual limit.
And the longer you're with us, the more you can claim.
Get an extra $100 to claim on your freedom limit (excludes optical) each full calendar year, with a maximum of $400 after 4 years of continual cover. Your loyalty benefit will be available on 1 January after you've completed one full membership year.
