Better Hospital (Bronze+)

from
$ 26.85*
per
week
*Based on a single aged under 31 in VIC with no LHC and an annual income under $90,000 Get a quote

Our partnership with smile.com.au means you could save 15-40% off* dental treatments if you have extras cover and visit one of the approved 1,600 dentists Australia wide.

*These savings are in addition to your existing Frank dental benefits. Savings may vary between dentists. It is recommended that members obtain a quote prior to treatment.

The perks of private without the top price tag. Better Hospital (Bronze+) cover includes great benefits for lots of procedures in a private hospital, but features some exclusions to keep your costs down.

What’s covered?

Better Hospital (Bronze+) provides benefits as a private patient in a private or public hospital for all procedures or services unless they are listed as an exclusion or restriction for the cover.

  • Accidents
  • Emergency Ambulance
  • Accidents

    Excess

    $750

    Waiting Period

    0 days


    Covers accidental injuries sustained after joining Frank. For an accident to be covered, treatment must be sought through a Doctor or an Emergency Department within 48 hours of sustaining the injury and the hospital admission must occur within 90 days. The Doctor’s letter / hospital report must be supplied to Frank.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Emergency Ambulance

    Waiting Period

    0 days


    Covers emergency ambulance services by a recognised provider Australia wide. Does not include cover for non emergency ambulance transport i.e. from a hospital to your home or ambulance transfers between hospitals. Publicly funded ambulance services and State Government transport schemes are excluded (eg. TAS/ACT/NSW/QLD). Find out more about emergency ambulance services.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Blood
  • Bone, joint and muscle
  • Blood

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of blood and blood-related conditions.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Bone, joint and muscle

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of diseases, disorders and injuries of the musculoskeletal system.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Brain and nervous system
  • Breast surgery (medically necessary)
  • Brain and nervous system

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the brain, brain-related conditions, spinal cord and peripheral nervous system.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Breast surgery (medically necessary)

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of breast disorders and associated lymph nodes, and reconstruction and/or reduction following breast surgery or a preventative mastectomy.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Kidney and bladder
  • Chemotherapy, radiotherapy and immunotherapy for cancer
  • Kidney and bladder

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the kidney, adrenal gland and bladder.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Chemotherapy, radiotherapy and immunotherapy for cancer

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for chemotherapy, radiotherapy and immunotherapy for the treatment of cancer or benign tumours.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Dental surgery
  • Diabetes management (excluding insulin pumps)
  • Dental surgery

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for surgery to the teeth and gums.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Diabetes management (excluding insulin pumps)

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and management of diabetes.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Tonsils, adenoids and grommets
  • Digestive system
  • Tonsils, adenoids and grommets

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment of the tonsils, adenoids and insertion or removal of grommets.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Digestive system

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the digestive system, including the oesophagus, stomach, gall bladder, pancreas, spleen, liver and bowel.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Ear, nose and throat
  • Eye (not cataracts)
  • Ear, nose and throat

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the ear, nose, throat, middle ear, thyroid, parathyroid, larynx, lymph nodes and related areas of the head and neck.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Eye (not cataracts)

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the eyes and content of the eye sockets.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Gastrointestinal endoscopy
  • Gynaecology
  • Gastrointestinal endoscopy

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the diagnosis, investigation and treatment of the internal parts of the gastrointestinal system using an endoscope.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Gynaecology

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the female reproductive system.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    To confirm if your procedure is covered, check in with Frank with the proposed MBS item numbers from your doctor.

  • Heart and vascular system
  • Hernia and appendix
  • Heart and vascular system

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the heart, heart-related conditions and vascular system.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Hernia and appendix

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of a hernia or appendicitis.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Skin
  • Podiatric surgery* (provided by an accredited podiatric surgeon)
  • Skin

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of skin, skin-related conditions and nails.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Podiatric surgery (provided by an accredited podiatric surgeon)

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    *Hospital accommodation and prothesis costs only

    Hospital treatment for the investigation and treatment of conditions affecting the foot and/or ankle, provided by a registered podiatric surgeon. 

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Lung and chest
  • Joint reconstructions
  • Lung and chest

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the lungs, lung-related conditions, mediastinum and chest.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Joint reconstructions

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for surgery for joint reconstructions.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Male reproductive system
  • Miscarriage and termination of pregnancy
  • Male reproductive system

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of the male reproductive system including the prostate.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Miscarriage and termination of pregnancy

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for the investigation and treatment of a miscarriage or for termination of pregnancy.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Pain management
  • Plastic and reconstructive surgery (medically necessary)
  • Pain management

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment for pain management that does not require the insertion or surgical management of a device.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Plastic and reconstructive surgery (medically necessary)

    Excess

    $750

    Waiting Period

    2 months

    12 months for pre-existing conditions


    Hospital treatment which is medically necessary for the investigation and treatment of any physical deformity.

    Frank will pay benefits towards public or participating private hospital theatre surgery costs, plus shared or private room accommodation charges in a private hospital or shared room accomodation charges in a public hospital. Fixed benefits are payable in a non-participating private hospital.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

What’s covered in a public hospital only?

Frank Better Hospital (Bronze+) provides benefits as a private patient in a public hospital only for the following services

  • Hospital psychiatric services
  • Rehabilitation
  • Hospital psychiatric services

    Excess

    $750

    Waiting Period

    2 months


    Hospital treatment for the treatment and care of patients with psychiatric, mental, addiction or behavioural disorders.

    Staying in a single room in a public hospital or treatment in a private hospital will result in significant out of pocket expenses.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Rehabilitation

    Excess

    $750

    Waiting Period

    2 months


    Hospital treatment for physical rehabilitation for a patient related to surgery or illness.

    Staying in a single room in a public hospital or treatment in a private hospital will result in significant out of pocket expenses.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Palliative care
  • Palliative care

    Excess

    $750

    Waiting Period

    2 months


    Hospital treatment for care where the intent is primarily providing quality of life for a patient with a terminal illness, including treatment to alleviate and manage pain.

    Staying in a single room in a public hospital or treatment in a private hospital will result in significant out of pocket expenses.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

What’s excluded?

Taking out Frank’s Better Hospital (Bronze+) cover won’t give you benefits as a private patient in a public hospital or private hospital for the following services.

  • Pregnancy and birth
  • Assisted reproductive services
  • Pregnancy and birth

    Hospital treatment for investigation and treatment of conditions associated with pregnancy and child birth.

    Better Hospital (Bronze+) cover will not pay benefits towards pregnancy and birth.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Assisted reproductive services

    Hospital treatment for fertility treatments or procedures.

    Better Hospital (Bronze+) cover will not pay benefits towards assisted reproductive services.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Weight loss surgery
  • Joint replacement
  • Weight loss surgery

    Hospital treatment for surgery that is designed to reduce a person’s weight, remove excess skin due to weight loss and reversal of a bariatric procedure.

    Better Hospital (Bronze+) cover will not pay benefits towards weight loss surgery.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Joint replacement

    Hospital treatment for surgery for joint replacements, including revisions, resurfacing, partial replacements and removal of prostheses.

    Better Hospital (Bronze+) cover will not pay benefits on joint replacement surgery.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Dialysis for chronic kidney failure
  • Insulin pumps
  • Dialysis for chronic kidney failure

    Hospital treatment for dialysis treatment for chronic kidney failure.

    Better Hospital (Bronze+) cover will not pay benefits towards Dialysis.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Insulin pumps

    Hospital treatment for the provision and replacement of insulin pumps for treatment of diabetes.

    Better Hospital (Bronze+) cover will not pay any benefits towards insulin pumps.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Cataracts
  • Pain management with device
  • Cataracts

    Hospital treatment for surgery to remove a cataract and replace with an artificial lens.

    The Better Hospital (Bronze+) cover will not pay any benefits towards Cataract surgery.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Pain management with device

    Hospital treatment for the implantation, replacement or other surgical management of a device required for the treatment of pain.

    The Better Hospital (Bronze+) cover will not pay any benefits towards Pain management with device.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Sleep studies
  • Back, neck and spine
  • Sleep studies

    Hospital treatment for the investigation of sleep patterns and anomalies.

    Better Hospital (Bronze+) cover will not pay any benefits towards Sleep studies.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Hospital treatment for the investigation and treatment of the back, neck and spinal column, including spinal fusion.

    Better Hospital (Bronze+) cover will not pay any benefits towards back, neck and spine.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

  • Implantation of hearing devices
  • Implantation of hearing devices

    Hospital treatment to correct hearing loss, including implantation of a prosthetic hearing device.

    Better Hospital (Bronze+) cover will not pay any benefits towards back, neck and spine.

    Before receiving any treatment, check in with Frank for a quote so that you understand what you’re covered for.

Can I get more information?

Frank has a lot more information about the specifics of cover. Find out more about hospital fees, doctor’s fees, gap and all the nitty gritty here.

Yes, on most services you will have to serve a waiting period if you’re new to health insurance. With Frank (and most health insurers) you have to wait a specific amount of time between signing up and making your first claim. This is called a waiting period.

Better Hospital (Bronze+) has the following waiting periods:

  • 0 days for hospital treatment as a result of an accident (accident must occur after joining) or for emergency ambulance transport
  • 2 months for psychiatric, rehabilitation, palliative care and included hospital services and procedures that are not pre-existing conditions
  • 12 months for pre-existing conditions

Find out more about waiting periods here.

The good news is that waiting periods may not apply if you’re coming to Frank from another fund. Find out more about switching to Frank here.

Yes. If you are admitted to hospital you will have to pay an excess. The most you will have to pay in excess per year is:

Single $750 per year

Couple / Family $750 per person up to a maximum of $1,500 per policy

Under Frank's Better Hospital (Bronze+), you'll be covered for a private room in a participating private hospital for services included within your cover.

You’ll still be covered, but there are special waiting periods for pre-existing conditions. For services that relate to your condition the waiting periods will be extended, generally to 12 months. Find out more about pre-existing conditions here.

All of Frank's hospital covers come with Gap Cover.

Every hospital procedure has a minimum benefit payable set by Medicare. This is called the Medicare Benefits Schedule (MBS) Fee. You always get 100% of this back if you have private health insurance. However, if your doctor charges more than this, Frank will cover you up to 120% of the MBS to help reduce your out of pocket costs. Anything your doctor charges above 120% of the scheduled fee is an out of pocket expense or known gap. You can check this amount with your doctor. Find out more about Gap Cover here.

Yes there are. This might make us sound mean but if you have a read, you'll see they're fair. If you’re interested, check out the list of things Frank won’t pay on here.

Important

Refer to the Better Hospital (Bronze+) fact sheet for full product information including excesses, waiting periods and benefit limitation periods.

Information relating to this cover should be read and retained.

Better Hospital (Bronze+)

from
$ 26.85*
per
week
*Based on a single aged under 31 in VIC with no LHC and an annual income under $90,000 Get a quote