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Frank's current special offer

Special Offer

Yes, Frank is matching special offers this month

The word is that people think that buying health insurance is too hard. Fair enough - there’s a lot of distractions, loads of information and ‘special offer’ carrots dangled in your face. One month free, no waits, a new pair of runners, baby pandas… the list goes on. Almost every health fund has a special offer every month. Frank’s guilty of it too - this month we’re offering six weeks free when you take up combined hospital and extras cover.

But here’s the thing…

Frank believes that you shouldn’t be distracted by gifts. Work out which health cover is best for you – the special offer is just a bonus.

So until October 31, Frank will match any competitors current special offer where we’re allowed to by law.

What do you mean “allowed to by law”?

All health insurers are bound by the Private Health Insurance Act which dictates that new customers can only receive a special offer to the value of up to 12% of their annual premium. Because we’re cheaper to start with, sometimes Frank can’t match a competitor’s deal. That’s Frank, low cost (and a stickler for the rules).

Here’s how it works

Frank’s done the research and below is a list of most offers for October. Some offers have conditions attached. Those same conditions apply with Frank.

Offer (Valid until October 31, 2015)
No waiting period on any extras when joining combined covers
6 weeks free on combined covers
Coles gift card valued up to $200 when joining combined covers
Receive a 6 month Presto Entertainment subscription when joining combined covers online
$100 Westfield Voucher when joining combined covers
Choose between ‘6 weeks free’ or’ 4 weeks free plus claim straight away on extras’ when joining combined covers

Like all special offers, this offer is available to new members. If you’ve been with Frank in the last twelve months, sorry you don’t qualify.

^ Six weeks free only available for new members. You’ll have to pay for the first month, and then we’ll give you the next six weeks free.

If you cancel your membership within the cooling off period, Frank will refund you any premiums you have paid, less the value of the special offer you received when you joined. Fair is fair.

Cool. So how do I get this Frank awesomeness?

It's as easy as getting a quote for cover, then joining online.

New to health insurance?

Here's 2 good reasons to take out hospital and extras cover:

  1. Minimise your Lifetime Health Cover loading.
  2. Avoid the Medicare Levy Surcharge.

Don't forget, this ends on October 31, so be quick.

Health insurance and pregnancy

Frank understands that having a baby is an exciting time in anyone's life. But it can also leave you with many unanswered questions. Knowing where to start and having a good plan can put your mind at ease and increase your chances of having a healthy pregnancy.

Frank wants to help and has put together some tips and explanations on things you should know pre, during and post pregnancy.

Which services does Frank cover you for?

Hospital - Pregnancy and IVF

Frank, like other private health insurers can cover you for Pregnancy & IVF related services. Medicare also covers some of the costs. Unless you remove the pregnancy cover, Frank's Best Hospital covers:

  • Medical procedures including; specialists fees, anaesthetic fees and some other hospital charges (whilst you're an inpatient)
  • Hospital charges such as accommodation & delivery suite
  • Medical Gap
  • The choice to stay as a private patient in a private or public hospital (if you are on Frank's Basic Hospital cover, your hospital costs are covered by Frank for a shared room accommodation in a public hospital only)
  • Your choice of Obstetrician for the labour

Extras - Antenatal and Postnatal classes (from April 1, 2015)

Antenatal refers to service provided before having a baby and postnatal refers to services provided after having a baby (i.e. lactation consultations, breastfeeding classes provided by a midwife). The services provided are generally undertaken by a midwife but can also be taken by a physiotherapist and may include:

  • Preparing for labour and birth
  • Assisting with a baby that won't settle or breastfeed properly

Benefits can be claimed for sessions and courses provided by registered midwives or physiotherapists in a private practice. Antenatal classes must be billed separately from the hospital account and benefits are not payable for courses or sessions that are paid for by Medicare Australia.

These services only have a 2 month waiting period. You can claim either 50% or 80% back up to your $350 limit per calendar year.

You can use HICAPs to claim for these services. If the provider doesn't have this facility, you can claim online in your member area. Having trouble locating your provider? Get in touch and we'll help!

What isn't covered?

  • Medications for IVF
  • Visits to your GP
  • Obstetricians appointments before the birth
  • Any procedures done in the doctor's rooms, (unless performed as an inpatient in hospital).
  • Ultrasounds, blood tests & other tests (unless performed as an inpatient in hospital)Most ante-natal classes

Some of the above services will be partially covered by Medicare.

What's covered and what's not is explained on Frank's Best Hospital cover page.


  • Keep in mind there's a 12 month waiting period for all pregnancy & IVF related services. You don't need to wait 12 months to fall pregnant- just as long as the due date of the baby is after this 12 month period, you'll be covered. That means you still need to take out pregnancy cover at least 3 months prior to falling pregnant. So if you're thinking of having a baby, make sure you're on Best Hospital (with pregnancy) in advance!
  • If you’re on a single or couple policy, to ensure your baby is covered by private health insurance, you’ll need to change to a single parent or family policy once the baby is born.
  • Frank can't pay benefits for any outpatient services received e.g. consultations with your doctors or any planning and management fees related to your pregnancy.
  • If your baby is due just outside your waiting periods, provide Frank with a letter from your obstetrician stating your due date. As long as the due date is after your waiting period, you'll be covered (even if the baby arrives early).
  • For more information about how much Frank will pay contact us with the medical item numbers given to you by your doctor/s.

As with all of Frank's covers...

  • You will have to pay an excess when admitted to hospital
  • Waiting Periods apply, unless you have already served them.
  • There may be out of pocket expenses in relation to your doctors, such as your obstetrician, pathologist, anaesthetist etc. Make sure you check with them before your hospital visit to confirm if what you'll need to pay.

Want more information?

What to Expect...

Week by Week – Better Health Channel Read More

Health Insite Read More

Pregnancy Birth & Baby Read More

Parental Leave Pay – Department of Human Services Read More

Baby Nursery checklist – Kidspot Read More

Pregnancy and Private Health Insurance

Obstetrics and Private Health Insurance – Private Health Insurance Ombudsman Read More

Waiting Periods – Read More

The medical cost of having a baby – Kidspot Read More

Pregnancy Care Choices – Better Health Channel Read More

Do I need to change my diet?

Healthy Eating During Pregnancy – Nutrition Australia Read More

Healthy Eating when you’re pregnant or breastfeeding – Read More

Pregnancy and Diet – Better Health Channel Read More

Foods to avoid – Pregnancy Birth & Baby Read More

Should you drink during pregnancy? – Drink Wise Australia Read More

So now you’ve had the baby…

Raising Children Network Read More

Safe Sleep Space Read More

Sids and Kids Read More

Returning to work

Supporting Working Parents: Pregnancy and Return to Work National Review – Australian Human Rights Commission Read More

Returning to work – Fair Work Ombudsman Read More

Back to work post maternity leave: How new mothers can manage their return – Women’s Agenda Read More

Back to work after baby – Body & Soul mums Read More

For fun...

Baby Name Meaning – Huggies Read More

Due date calculator Read More

Frank Health Insurance is sharing this information to assist members during and after their pregnancy, but does not take any responsibility for advice or actions taken from the above mentioned websites.

Special Offer

Get six weeks free when you take out combined hospitals and extras cover or if you find a better offer – Frank may match it^.