COVID-19 vaccination information 

Frank is all about making things easy, and while the pandemic hasn’t been easy on many Aussies, getting vaccinated (when eligible) is the best way to get back to our lives.  

Eligibility is changing regularly, and each state has different support. Check out the Australian Government’s Department of Health for information and a vaccine clinic finder to book an appointment. 

The COVID-19 vaccines are a safe and clever way to protect you and the people around you who can’t get vaccinated.

Here’s some answers to common questions about COVID-19 vaccinations that might help you. As always, speak with your doctor for any health questions regarding your specific circumstances.

Frequently asked questions

Frank’s broken down some FAQs so booking your appointment is easy.

Getting a vaccine protects you and the people around you who can’t get vaccinated. Vaccines reduce the risk of getting a disease by teaching your body’s immune system to recognise a germ and know what to do to fight it. The COVID-19 vaccines are approved by the  Therapeutic Goods Administration (TGA) of Australia and are a safe and clever way to produce an immune response in the body, without causing illness.

Currently three vaccines have been TGA approved in Australia:

Depending on your age, the vaccine recommendations are different but no matter which vaccine you choose to get, it will be most effective if you have the recommended 2 doses.

The advice from the government is clear. The best vaccine is the one available to you today. A health professional will be available at your appointment to help you make an informed decision.

As always, speak with your doctor for any health questions regarding your specific circumstances.

All medication, including vaccines can have risks and benefits.

Most side effects of a vaccination are mild and only last a couple of days. Common side effects from a COVID-19 vaccine are:

  • soreness at the injection site
  • tiredness
  • fever, chills or muscle aches
  • headache
  • joint paint

Not everyone will experience side effects and side effects are not an indicator of how effective the vaccine has been.

You cannot catch COVID-19 from a vaccine. None of the approved Australian vaccines contain the live virus.

Some of the  side effects from the COVID-19 vaccinations, such as fever and fatigue, are similar to the symptoms of COVID-19.  These symptoms are normal and are a sign that the body is building protection against the virus that causes COVID-19.

The TGA has strict standards for reviewing COVID-19 vaccines and only approve vaccines that are safe and effective.

COVID-19 is highly infectious and even if you are fit and healthy, you can still get COVID-19 and pass it onto someone else.

Remember, you are far more likely to be seriously affected by getting COVID-19 than by the COVID-19 vaccine itself.


The COVID-19 vaccines are free for everyone in Australia, including non-Australian residents, citizens, overseas visitors, international students, migrant workers, and asylum seekers. You cannot be charged an administration fee either.

Eligibility is changing regularly.  Check the Government Vaccine Eligibility Checker to find out which one is available to you now and when you can have your vaccination

If a pregnant person gets COVID-19, there is a higher risk of hospitalisation to both the parent and unborn baby.

The COVID-19 vaccinations Pfizer and Moderna, are recommended for all pregnant and breast-feeding people and for those trying to get pregnant.

Australian immunisation experts recommend that children, aged 12 years and over, have the Pfizer vaccine.

If you have hospital cover with Frank, you will be covered for any inpatient care required as a result from an adverse reaction to the COVID-19 vaccine.

Frank does not discriminate against members based on their health status, age or claims history.

Members are covered for eligible health insurance benefits if they have had a COVID-19 vaccine or not.

If you need support to get a COVID-19 vaccination, government support is available.

See a list of locations and how to access vaccination services that make getting a vaccine easier for people with a disability. There are also options available for residential vaccination services through the Australian Government if you are unable to attend a Vaccination Hub.

The website has more information about COVID-19 vaccination disability support.

The medical evidence demonstrates COVID-19 vaccinations are safe and save lives.

At Frank we believe that COVID-19 will be with us for many years into the future and that getting vaccinated now is a way to help slow the spread of the virus and keep each other safe.

If you are still unsure, more information on the safety of the COVID-19 vaccination can be found on the Australian Government’s website.

Keep up to date about the COVID-19 vaccine rollout 

There’s a lot of information about the COVID-19 vaccines and how they are being rolled out across Australia. To make sure you keep up to date with the latest news and information, check out the following resources: